Contact Us
Real humans. Fast replies. No phone tree.
We reply within 24 hours, usually faster. No ticket queues, no "did this answer your question?" loops. Just an actual person on the other side.
Three ways. Email is fastest.
Email · Fastest
Refunds, ingredient questions, shipping, subscription changes. One sentence is enough — we reply in plain English.
support@holisticnex.comFAQ first
Most pre-purchase questions are below. Refund process, shipping timeline, ingredient mechanism, subscription cadence.
Read the FAQ ↓Order tracking
Already ordered and want to track the package? Use our tracking app — paste in your order number, see the carrier status.
Track order →What "fast reply" actually means.
We're a small team in Denver — that's the trade-off. We can't pick up at 2 AM, but every email gets a real human reply, not a ticket bot. Refund? One sentence is enough. Question about ingredients? We'll answer with the actual mg and the trial citation.
$39.99 one-time · 90-day money-back · "It didn't work for me" = full refund.
The questions we get every week.
Email support@holisticnex.com within 90 days of delivery. One sentence is enough: "It didn't work for me." Full refund processed within 24 hours, money back in 3–5 business days. Keep whatever's left in the bag. Full refund policy →
Orders process in 1–3 business days, ship from our US warehouse, and arrive within 5–14 business days depending on country (US fastest). You get a tracking email the moment the label is generated. Full shipping policy →
Most people notice subtle changes by week 2 (better sleep, slightly easier mornings). The obvious shift lands around week 4–8, which is why we built the guarantee around 90 days. Biology, not willpower — the protocol needs the full window. Read the protocol →
Yes for most stacks (B-complex, omega-3, multivitamin, magnesium). Move magnesium to night. Delay your morning coffee 60–90 min for best results. The protocol page has a full stacking cheat sheet. If you're on prescription medication, talk to your doctor first.
Subscribe = $24.79 / bag (save 38%), auto-ships every 35 days so the protocol never breaks. Cancel in 1 click, skip a delivery in 1 click, no retention scripts. Same 90-day refund window applies to every shipment separately.
We're in Denver, Colorado. Ship from a US warehouse. Real team, real humans on email. Not a dropshipper, not a 3PL middleman. The brand was started by a recovering 2pm crasher (read the story) and the formula is built on the Chandrasekhar 2012 ashwagandha trial + Nammex 2016 fruiting body testing (read the science).
Email support@holisticnex.com with a photo. We ship a replacement within 24 hours at no charge. No return required. We file the carrier claim ourselves.
Currently: 🇺🇸 United States (free), 🇨🇦 Canada, 🇬🇧 United Kingdom, 🇦🇺 Australia. Don't see your country? Email us — we may be able to ship via partner carrier case-by-case.
Send a message. We reply in 24 hours.
Prefer the form? Use it below. We monitor this inbox daily — a real person reads every message. For fastest reply, email directly: support@holisticnex.com
Refund covers everything. Start the test.
If anything goes wrong after you order — email us. We fix it. Until then, the math is on your side: 90 days, full refund if it doesn't work, no questions asked.